Legal Information

Rvaji Privacy Policy — Our Commitment to Protecting Your Data

Rvaji respects your personal data. This policy transparently explains what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026 SSL Encrypted Reading time: approx. 7 minutes Bengali

Your privacy is our priority. By using the rvaji platform, you consent to this Privacy Policy. We never sell your data or share it with third parties without authorization.

Introduction & Scope

This Privacy Policy applies to the rvaji (https://rvaji.bet) platform and all its services. It takes effect the moment you visit our website, open an account, or use any of our services.

Rvaji is deeply committed to the privacy of users in Bangladesh. We believe your personal data belongs to you, and protecting it is our responsibility. This policy has been developed in accordance with international data protection standards.

We may update this Privacy Policy at any time. If changes are made, you will be notified in advance by email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.

This Privacy Policy is published in Bengali and has been specifically prepared for users in Bangladesh. In the event of any ambiguity, the Bengali version shall be considered definitive.

What Information We Collect

Rvaji collects only the information necessary to provide its services. The types of data we collect:

Data Type Example Mandatory
Identity Information Full name, date of birth Yes
Contact Information Mobile number, email address Yes
Identity Verification Documents NID, passport scan For KYC
Financial Information Mobile banking number For payments
Technical Information IP address, device information, browser Automatic
Usage Data Betting history, login timestamps Automatic

We never store your bank card number or full financial account details. All payment processing is handled through fully encrypted channels.

How We Collect Your Data

Rvaji collects information in several ways. Here is a transparent breakdown of each method:

  • Information You Provide Directly: Information you provide directly during registration, login, KYC verification, and support interactions.
  • Automatic Collection: Information is collected through cookies, log files, and tracking technologies while you use the platform.
  • Payment Processors: Required financial details are verified when you transact via bKash, Nagad, or Rocket.
  • Identity Verification Service: Trusted third-party verification services may be used to confirm your identity during the KYC process.
  • Device & Network Information: Your device's IP address and location data are automatically logged to ensure security.

We never purchase or collect personal information from third-party sources without your permission. All data collection strictly follows a minimal data principle — we only gather what is necessary.

How We Use Your Information

Rvaji uses your data only for specific, legitimate purposes. We never use your information for unnecessary activities:

  • For account creation, verification, and management
  • To provide betting services and process winnings
  • For identity verification (KYC) and age confirmation
  • To prevent fraud, money laundering, and illegal activity
  • For customer service and issue resolution
  • To improve platform security and performance
  • To meet legal compliance obligations
  • To send you relevant offers and promotions, with your consent

Marketing Communications: We only send promotional messages with your consent. You can withdraw that consent at any time via your account settings or by emailing support@rvaji.bet.

Sharing Information with Third Parties

Rvaji never sells your personal data. It may only be shared with third parties in the specific situations below, and only to the extent necessary:

  • Payment Service Provider: To process transactions with payment processors such as bKash, Nagad, and Rocket.
  • Identity Verification Provider: Trusted third-party services may be used to complete the KYC process.
  • Law Enforcement Agencies: Data may be disclosed under a court order or other legal obligation.
  • Responsible Gaming Organization: Information of users registered on the self-exclusion list may be added to the industry-wide exclusion database.
  • Technology Infrastructure Provider: Server hosting and cybersecurity providers — they are granted technical access only and are not permitted to use personal data.

All information shared with third parties is bound by contractual confidentiality obligations. They may not use this data for any purpose beyond what has been specified.

Data Security Measures

Rvaji has implemented industry-leading technical and organizational measures to keep your data secure:

  • All data transmissions are secured with 128-bit TLS/SSL encryption
  • Stored data is encrypted with AES-256 encryption
  • Two-factor authentication (2FA) is mandatory for all admin access
  • A strict least-privilege access policy for every staff member — access is granted only to the data they need
  • Regular security audits and penetration testing
  • Users notified within 72 hours in the event of a data breach
  • Secure backup systems and disaster recovery planning

Warning: rvaji will never ask for your password or full payment details via email or phone. If you receive such a request, report it immediately to support@rvaji.bet.

Your Rights

As an rvaji user, you have the following rights over your personal data:

Right to access the information we hold about you

Right to correct inaccurate or incomplete information

Right to request deletion of your data under certain circumstances

Right to opt out of marketing communications

Right to receive a portable copy of your data

Right to request restriction of certain processing activities

To exercise these rights, email us at support@rvaji.bet. We aim to respond within 30 business days. In some cases, legal obligations may prevent us from deleting data or restricting sharing — if so, we will explain the reason.

Data Retention Period

Rvaji does not retain data longer than necessary. Retention periods by data type:

  • Account Information: For the duration of active account and 5 years after closure (as required by law)
  • Transaction Records: 7 years (financial regulatory requirement)
  • KYC Documents: 5 years after account closure
  • Customer Support Conversations: 2 Years
  • Website Log Files: 1 Year
  • Marketing Profile: Deleted upon withdrawal of consent

At the end of the retention period, data is securely and permanently deleted or anonymized so that individuals can no longer be identified in any way.

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact us:

  • Email: support@rvaji.bet (please include "Privacy Request" in the subject line for privacy-related inquiries)
  • Live Chat: Chat with us directly using the chat button on the right side of the platform
  • Response Time: Usually within 24 hours; up to 30 days for complex requests

If you are not satisfied with our resolution, you may file a complaint with the relevant international gaming authority or applicable data protection authority.

Last Updated: This Privacy Policy was last updated in January 2026. If changes are made, you will be notified in advance via your registered email or mobile number.

Why rvaji Is Trustworthy

Our 6 Commitments to Protecting Your Privacy

Rvaji doesn't just follow the rules — we work to earn your trust at every step.

Military-Grade Encryption

Every transaction and piece of personal data you share is protected with AES-256 encryption — the same technology used by the world's leading banks.

Your Data Is Never Sold

Rvaji never sells your personal data to advertisers or data brokers. Your information is used solely to serve you.

Minimal Data Collection

We collect only what is needed to provide our services — nothing more. No unnecessary data is requested or stored.

Full Transparency

What data is collected, why it's collected, and how long it's retained — all clearly stated in this policy. No hidden clauses.

Your Data, Your Control

You can view, correct, or request deletion of your data at any time. You are in control.

Dedicated Support in Bengali

Our Bengali-speaking support team is available 24/7 for any privacy-related questions. We'll explain everything in plain, simple language.

Safe & Trusted Platform

Enjoy Rvaji with Your Privacy Protected

Bet in a secure environment — your data is fully protected with us. Open an account today and enjoy a world-class experience.

বাংলা